Domenico Albanese

6245 S Natoma Ave Chicago, IL 60638         domenico.albanese81@gmail.com     630-903-8461

 

Summary

 

Customer-focused professional with a proven track record of increasing sales through merchandising, product knowledge and comprehensive staff trainings. Effective communicator receptive to client needs and company goals. Fluent in English / Italian

 

Professional Experiences

 

LCC Lightbridge Communications Corporation

Drive Tester                                                                                     08 / 2014 – 03 / 2015

 

·   Measure and report wireless cellular quality of 4G and 3G network

·   Testing new network capabilities and detect network problems

 

BILL KAY NISSAN DOWNERS GROVE

Certified Sales Consultant                         07 / 2011 – 10 / 2012 and 4 / 2014 – 07 / 2014

 

·   Maintained existing customer base with meetings, emails and phone calls

·   Advised customers on payment options and leasing / financing terms

·   Negotiated product pricing and related options

·   Tracked sales and leads to forecast projected monthly revenue 

·   Maintained product knowledge, industry news and competitor incentives

 

T-Mobile TCC Commotions

Retail Store Manager                                               10 / 2012 – 03 / 2014

 

•               Managed team of up to 15 employees while overseeing client relations, account development and customer service 

•               Implemented a sales-tracking spreadsheet to replace manual forms which increased efficiency by 40%

•               Developed innovative and effective marketing programs, exceeding sales quotas by 18%

•               Received several sales awards including "Manager of the Month"

•               Supervised administrative functions, merchandising, and staff trainings

Sprint

Supervisor                                                                     01 / 2010 – 04 / 2011

 

•               Educated customers on products, services and payment options

•               Maintained monthly gross profits over $50k             

•               Reported sales to upper management

•               Responsible for opening and closing store

 

AT&T

Assistant Manager                                                          09 / 2005 – 01 / 2010

 

•               In charge of scheduling, inventory control, product exchanges and trainings

•               Maintained relationships with new and existing customers

•               Helped create events and marketing activities

 

 

 

Best Buy

Department Manager                                                             10 / 2003 – 9 / 2005

 

•               Increased team performance by 15% with incentives, product knowledge and customer service.

•               In charge of hiring and training all new employees

 

Education

 

The Illinois Institute of Art – Chicago                                                                  Graduating 2018

 

John F Kennedy High School Chicago, IL                                                               Class of 2000